Case Studies

 

TCS United

Healthcare:

TCS United Assists Healthcare Provider to Measure Satisfaction Case Study: Healthcare Insurance Our Client A major healthcare insurance provider selected TCS United to design and administer a customer satisfaction program to measure consumer satisfaction pre, during, and post Annual Enrollment Period (AEP).

Energy:

TCS United Assists Competitive Energy Provider to Grow Revenue Case Study: Competitive Energy & Utility Our Client A competitive energy supplier, who serves the Midwest market, selected TCS United to design an inbound customer service program to assist retail customers regarding energy aggregation, pricing, and billing questions.
TCS United Provides Marketing Outreach for Competitive Energy Supplier Case Study: Competitive Energy Sales Our Client A national competitive energy supplier awarded TCS United a project contract to design an outbound and market outreach campaign to retail consumers in the North East for the purpose of energy solicitation.