TCS Customer Care Outsourcing
TCS helps clients in a variety of industries with an array of customer care outsourcing services. Read about the services, results and benefits in case studies from our client work. Find out how TCS can help you – call 217-726-2988.
Healthcare:
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Healthcare Case Study: Revenue Cycle Management TCS United Assists Healthcare Provider Achieve Revenue Cycle Financial Goals. TCS focuses on Insurance Follow Up Recovery from all payers. Our customized revenue cycle management process includes: primary and secondary claim resubmission, optimize cash flow and net back return, establish accountability with payers, determination to self pay and or…
Energy:
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Energy Case Study: Call Center Outsourcing Services TCS United Assists Competitive Energy Provider to Grow Revenue A competitive energy supplier, who serves the Midwest market, selected TCS United to design an inbound customer service program and to provide complete call center outsourcing services to assist retail customers regarding energy aggregation, pricing, and billing questions. Read…
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Energy Case Study: Sales Outsourcing TCS United Provides Marketing Outreach for Competitive Energy Supplier A national competitive energy supplier awarded TCS United a project to design a sales outsourcing process, including outbound marketing and market outreach campaign, to retail consumers in the North East for the purpose of energy solicitation. Read more…